Terms and Conditions

1.  The management is not responsible for any loss, theft or damage to your luggage(s)

2.  Carrying contraband materials, alcohol, animals & Explosives are strictly prohibited inside the coach.

3.  Smoking and consumption of alcohol is strictly prohibited in the coach. Any passenger disturbing the co-passengers is liable to be alighted from the coach

4.  Max. Weight of 10 Kg luggage per person will only be permitted. Excess luggage will be charged separately at the boarding place/ point and also subject to availability of the space in the coach

5.  The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the Management. However proportionate refund of fare will be allowed in case no alternate arrangement is made or offered by the Company.

6.  Reporting time at boarding point is 30 min before departure, failing which automatically pass will be cancelled

7.  Due to last minute breakdowns under unavoidable conditions; The Company may use an alternate vehicle or club it with other operator. We request the Customers to co-operate with the operator under such circumstances.

8.The Company has the right to shift the passenger’s seat if the situation requires and customers are requested to oblige such requests under genuine circumstances.

9.Bus may be delayed due to some unavoidable reasons like traffic jams etc. Passengers are requested to arrive at the boarding point at the reporting time mentioned in the ticket.

10.Transfer on confirmed e-ticket(s) is not allowed

11.You may only use the Online Reservation service to make legitimate bookings / reservations i.e., you may not use this service to book tickets for the purpose of commercial re-sale and profit. Without limitation, any speculative, false or fraudulent reservation  or any reservation in anticipation of demand is prohibited.

12.Boarding Issue: If there is any conflict, while boarding the bus our staff are authorized to demand the details of your e-booking / reservation and the relevant Authorization ID* (ID with Photo proof).

 
  • Less than 12 hours from the station departure time: 100 % Cancellation Charges
  • Between 12 Hrs to 24 Hrs from the station departure time: 50 % Cancellation Charges
  • Between 1 to 7 days before station departure time: 20 % Cancellation Charges
  • Between 7 to 30 days before station departure time: 15 % Cancellation Charges